What Do They Hear?

What Will Your Loved One Hear When We Call?

 

When your Loved One answers the phone, they will hear a message like the following example.

Hi. This is your daily check-up call! If everything is okay, please press one. If you would like to
call your contact person, please press three.

If your Loved One presses "1" the system will tell them

Thank you. Have a nice day.

If your Loved One presses "3" the system will tell them

Please hold while we try to connect you.
If this is an emergency, please hang up and dial 9-1-1.

Sample Call

Click the triangular play button to listen to a sample call.

 

What Notification Will You Receive
After the Call Has Been Placed?

 

If your Loved One does not answer our call we will send you the following notification via a text message
or a phone call. If you like, we can even make a follow-up call before sending the notification, the choice is yours

Hello. This is OurBrightLink.com. The status of our last contact attempt was no answer.

If your Loved One does answer our call, but does not press "1" or "3", we will send you the following
notification via a text message or a phone call. If you like, we can even make a follow-up call before
sending the notification, the choice is yours

Hello. This is OurBrightLink.com. The status of our last contact attempt was phone
was answered but no response was received.